RP Global Learning ("we," "our," or "the Platform") operates an integrated Website and Learning Management System (LMS). We are committed to protecting the privacy of our students, parents, and educators. This policy outlines how we handle data across both the public-facing website and the private learning environment.
We collect information at different stages of your journey:
Website Visitors: We may collect basic diagnostic data (e.g., browser type, time spent on pages) to improve our site performance.
LMS Registration: When you sign up for a course, we collect personal details including name, email, age/grade level, and learning preferences via Google Forms.
Learning Progress: As you use the LMS, we track course completion, assessment scores, and engagement levels. This data is stored securely in Google Sheets.
Your data is used strictly for educational and administrative purposes:
Course Management: To grant access to modules, track progress, and issue certifications.
Communication: To send links for live Zoom/Google Meet sessions and platform updates.
Personalization: To tailor inquiry-based learning experiences to the student's specific needs (especially for SEN learners).
Support: To respond to technical issues or general inquiries submitted through our contact forms.
Our Platform is built using the Google Workspace ecosystem. Your data is processed by:
Google Workspace (Sites, Sheets, Forms, Drive): For hosting content and storing student records.
YouTube: For hosting unlisted educational video content.
Zoom/Google Meet: For live virtual instruction.
Payment Processors: To handle tuition and course fees securely (we do not store financial data on our servers).
As an academy serving primary students, we take children's online safety seriously:
Parental Consent: No student under the age of 13 is permitted to register for the LMS without verifiable parental or guardian consent.
Data Control: Parents have the right to request a review of the data we have collected about their child or ask for its immediate deletion.
We retain student data only for as long as is necessary to fulfill the educational objectives of the enrolled course. If an account remains inactive for more than 24 months, we reserve the right to archive or delete the associated data from our Google Sheets database.
Regardless of your location, you have the right to:
Access: Request a copy of the learning data we hold.
Correction: Update any inaccurate personal information.
Erasure: Request that we delete your LMS account and all associated records.